OUR SERVICES
TECHNICAL ASSISTANCE
Our Technical Department’s staff is composed by engineers directly in contact with the Planning Department, in order to give a prompt and effective answer. Furthermore, we have local technicians in some countries trained and co-ordinated by SHAKTI’s headquarter able to give a valid and quick support to the customers.
Rapid answers to any request, also on products supplied years ago
SUPPORT SERVICE INÂ REMOTE
SHAKTI spare parts can be supplied and installed by just help of our team through the internet, thus allowing an immediate and effective help.
For additional info, please contact us.
SPARE PARTS
Together with our machines, we always supply the list of the mechanical parts, as part of the technical documentation. The spare parts manual has the purpose to facilitate the identification of the spare parts to be ordered upon request.
An efficient “staff team” able to satisfy all requirements coming from all around the world.
Upon request, the SERVICE Department can provide a list of the spare parts suggested for a two-years period, specific for each machine type.
CUSTOMIZED SOLUTION
The experience, the knowledge, the skillfulness and the know-how of SHAKTI staff enable us to realize “taylor-made” solutions strictly cooperating with our customers.
We are able to give whole “turnkey” production projects supplying all necessary equipment, from raw material treatments to our machines.
PRODUCTION ASSISTANCE
Our R&D engineers can give a valid support for the quick and effective integration of our machines in customer’s production line.